Dispute Resolution

Pursuant to Article 18 of Law No 144/2015 of 8 September in the current wording, in the event of litigation or dissatisfaction with the service provided may the Second Contractor appeal to the Cimaal Alternative Consumer Dispute Resolution Centre than the Mediator is adherent.

The Information Center, Mediation of Consumer Conflict Arbitration of the Algarve is located in the Building Ninho de Empresas, Estrada da Penha, 8005-131 FARO, with an internet site www.consumoalgarve.pt and www.consumidoronline.pt or through apoio@consumidoronline.pt emails; cimaal@mail.telepac.pt or telephone contact 289 823 135.